1. Processing Time: Orders are typically processed within 1-2 business days upon payment confirmation.
2. Shipping Method: We offer standard shipping only, with an estimated delivery time of 3-5 business days.
3. Shipping Charges: Shipping charges are calculated based on the total weight of the order and the delivery address. Customers can view the shipping costs during the checkout process.
4. Domestic Shipping Only: Please note that we currently only ship within India . International shipping is not available at this time.
5. Delivery Address: Customers are responsible for providing accurate and complete delivery addresses during checkout. Purebiosys Private Limited is not liable for any delays or delivery issues resulting from incorrect addresses.
6. Order Tracking: We do not offer order tracking facilities currently. Customers can contact our customer support team for assistance regarding the status of their orders.
7. Returns, Refunds, and Exchanges: Please note that returns, refunds, and exchanges are not allowed, except in cases of damaged or defective items. Customers must report any issues within 48 hours of receiving the product.
8. Customer Support: For any inquiries or concerns regarding shipping and delivery, please contact our customer support team at Ph: 9449155088 Email: info@earthy.care
